Unable to Find "Request Instance" Button on Developer Site

yuans
Tera Contributor

Hi ServiceNow Community,

I’m trying to request a free developer instance on the ServiceNow Developer site, but I’m unable to find the "Request Instance" button. I’ve followed the usual steps:

  1. Logged into my developer account.

  2. Navigated to the "Manage" > "Instances" section.

However, the option to request a new instance is not visible. I’ve also tried:

  • Clearing my browser cache and using different browsers (Chrome, Firefox).

  • Checking my profile and instance management pages.

  • Ensuring that I don’t already have an active instance (I’ve released any previous instances).

Could this be due to a recent website update, or am I missing something? Any guidance on how to proceed would be greatly appreciated!

Thank you in advance for your help!

Best regards,

2 REPLIES 2

Simon Hendery
Tera Patron

Hi @yuans 

 

According to a message on the dev site, there's currently unscheduled maintenance of PDIs going on:

 

SimonHendery_0-1737945585080.png

 

This issue is likely also disrupting requests for new instances. Unfortunately, your only option is probably to wait until this issue to be resolved.

Sandeep Rajput
Tera Patron

@yuans Looks like now the button is available. Please check

 

Screenshot 2025-01-27 at 8.26.15 AM.png