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12-11-2024 11:21 PM
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12-11-2024 11:27 PM
Hello @Eunseo Lee
Please try in different browser.. .
Try clearing the Browser Cache..
If the issue still exists,
Create a case in the Now Learning Case Management System. Refer below link on How to submit a case
Submitting a Support Case for Assistance
Please refer the below article:
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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12-11-2024 11:29 PM
Hi @Eunseo Lee ,
You can clear browser cookies and try again. If still not working Try in incognito mode. If still not working - raise a case with ServiceNow. Whom to contact information can be found here:-
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj