Now Assist Admin under the log able to see the provider as Azure open Ai chat.

[ashvini_jiv]

We have disabled Azure open Ai from setting of Now Assist admin and enabled Now LLM from manage LLM settings .However we found that under the log list "sn_ais_assist_qna_log" we are still able to see the provider as Azure open Ai chat.
Please  help me to resolve this issue

Regards,

Ashvini Jive

[M Iftikhar]

Hi @ashvini_jiv,

It sounds like the switch from Azure OpenAI to Now LLM has been made but Azure OpenAI is still showing as the provider in the sn_ais_assist_qna_log table. This can sometimes happen if the underlying configurations or dependencies haven't fully updated after the switch.

Here are a couple of things to try:

• Repair the Plugin
  Go to System Definition > Plugins, search for sn_azure_openai, and choose Repair. 
• Check out this detailed community discussion
  This thread has some helpful insights from others who’ve encountered similar issues:
  Solved: Re: Issue when using NowAssist Panel - ServiceNow Community

After making the changes, monitor the sn_ais_assist_qna_log table again to confirm that the provider now reflects Now LLM.

Thanks & Regards,
Muhammad Iftikhar
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