I am facing an issue using Google Cloud Vertex AI as the default provider in custom Now assist skill
When I try to create a new skill using the default provider, Google Cloud AI Studio, I receive the following error message.
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Now assist skills
I am trying to create a new skill using the default provider, Google cloud vertex AI, but when I run the prompt, I get the following error message.Unable to load connection with alias ID: f88fc66f43a00210fce343852db8f284 Open Connection Alias
How to make changes in widget on Case page of CSM portal
In my CSM portal when i open any created case, then on that page i see a action dropdown button clicking on which i get an option of close case, now i want to add another option here as "Escalate to live agent" and after clicking on it i want to chan...
Topic picker showing up in Virtual Agent before the greeting
When a user starts the virtual agent, the first thing that comes up is the topic picker. then after I hit skip the Greeting topic is displayed.Does anyone know why the Topic picker is showing before the greeting ? I am using a modified version of th...
Calling ServiceNow AI search through REST API
Hi guys, has anyone experience with calling ServiceNow AI search through REST API ? We are struggling to understand how to provide correct parameters into out of the box function "search" in Script Include AISASearchUtilSNC. We are struggling how to ...
Resolved! Now assist option is missing while creating catalog item using catalog builder
I just enabled the "catalog item generation" skill. then according to these instructionsCatalog item generation - quick start and promptin... - ServiceNow Community I need to choose a provider. but I did not find how. Then, when I go to the create c...
Customizing CAB Workbench: Add UI Icon for Change Request Summary & Risk Analyzer (Yokohama Release)
Howdy Community,In the Yokohama version, is it possible to customize the CAB Workbench by adding a UI action or icon that executes Change Request Summary and/or Risk Analyzer?I’m looking for functionality similar to the OOTB NOW Assist feature availa...
Tables
I am looking for sample applications to get more hands-on experience.I'm interested in starting some beginner-friendly projects that involves Creation of groups, Roles, User, and Tables.Are there any other ideas how to find a ServiceNow project to ha...
5 Practical Ways Now Assist Helped Our Service Desk — And 2 Surprising Limitations
I’ve been working with Now Assist in our Service Desk environment for a while now, and instead of sharing the usual “marketing-style” benefits, I wanted to post something real and practical from day-to-day experience.Here are the 5 ways Now Assist ac...
how raise a case in now learning
Hi Dear!Good day,So i want raise a case for migrating servicenow id from one parter to another parner
WDF Related Issue
Actually, I established the snowflake connection with wdf but, when i am creating table and map the fields its showing some error , I am attaching error in SS below1st SS is about my connections 2nd SS is about Issue i am facing. Someone suggest me w...
HRSD , how to implement this requirement
##Employee query auto respondersuggest responses for common HR queries using AI and KBscoped app components: Case table integration, AI response generator.
Resolved! Now Assist license pricing
We are using ITSM professional License , do we need to purchase separate license for Now Assist
Not able to showcase badges & certification in linkedin which i earned on servicenow learning
when i try to share my badge in my linkedin post then it always shows me a weblink and provide me a link, although when i click on it then it opens a new open tab with a resume of some other guy which i never knew .i want to know why it is occuring a...
Test Historical Ticket Analyser with Now assist ITSM
give me solution based on below file how to do in servicenow