Now assist Chat summarization

[dhivyal94299399]

i have activated the chat summarization skill, but its now working

the skill is active, but not working, 

i have followed the proper steps

[dhivyal94299399]

@Tanushree Maiti Can you please elaborate the solution, Are we need to update the script include?

[Tanushree Maiti]

Hi @dhivyal94299399 

As per given solution, yes , you have to update the script include. Give a try. If it does not work, Revert back.

[dhivyal94299399]

@Tanushree Maiti Like orelse can i reach servicenow support team

[Aditya_hublikar]

Hello @dhivyal94299399 ,

First  admin need to complete its all require steps and check weather its access is allowed or not .

[dhivyal94299399]

@Aditya_hublikar where i can find the missing steps or do we have any module