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Now assist for Custom App built in SN

RitheshB
Tera Contributor

4 weeks ago

I have a custom app in ServiceNow, and I want to add a Virtual Agent feature that uses a Large Language Model (LLM) instead of the traditional NLU. To enable this, Now Assist must be active in our instance.

Which Now Assist plugin do I need to purchase to support an LLM-based Virtual Agent? To use that for custom app

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Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @RitheshB 

 

https://www.servicenow.com/community/virtual-agent-nlu-articles/now-assist-in-virtual-agent-what-s-n...

 

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/now-assist-i...

 

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