Now Assist skills througing error if data size is more

Mdsaqib826
Tera Expert

Error while testing from the skill kit:

{ "error": { "sourceErrorMessage": "", "sourceErrorResourceId": "", "errorMessage": "DATA_PRIVACY_API_ERROR_001: Input data size exceeds limit. Please refer to DataPrivacyApi documentation.", "sourceErrorFeatureInvocationId": "" }, "status": "ERROR" }

Error from Agent Studio since we are using these skills in the Agentic workflow : 
Message: failed capability response

Thought : I have encountered a fatal error (Error: The response generated by you has exceeded the token limit set within the system. Keep the content within Thought, Observation and Action Reasoning brief and short in the JSON response to keep the JSON format complete. If absolutely required, keep values for Action Inputs short in terms of the content to keep the JSON response complete. Make sure to keep the token count for your responses strictly within this limit while still generating a full, parsable JSON response: 4096 tokens.) with the ReAct output parser and would like to retry the same execution.

1 REPLY 1

Tanushree Maiti
Tera Sage

Hi @Mdsaqib826 

In addition to your content , It seems to be known issue .

Following community post is also on same context : 

https://www.servicenow.com/community/now-assist-forum/now-assist-word-count-limit/m-p/3380309

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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