Unable to Display Email Field in List After Dot-Walking

[MadhumalaP]

I added the Email field from the Assigned To field to the form using dot-walking. Now, I want to display the Email field in the list. However, when I try to personalize the list, the Email field is not available, and the reference fields are not showing. How can I add the Email field to the list?

[Martin Friedel · Accepted solution]

Hello, 

link to official ServiceNow documentation: Dot-walking examples - section List collectors.

1. When selecting a list of fields from a list collector (for example, when you are configuring a form), you can dot-walk to fields from other forms.
   To see which fields are reference fields and can be dot-walked, look for green fields with a plus symbol.
   
2. Once a reference field is highlighted, the expand icon appears above the add icon.
   
   
3. Selecting the expand icon opens the list of fields from the related list in the Available pane. The following example shows that the Assigned to fields were selected. The previous lists of fields appear at the top of the list.
   
   
4. Once the field is added to the Selected pane, it appears with its full dot-walked syntax. The following example, shows that Assigned to.Active has been selected.
   
   

If my answer helped you, please accept it as correct and mark helpful, thank you 👍
Martin

[Martin Friedel · Accepted solution]

Hello, 

link to official ServiceNow documentation: Dot-walking examples - section List collectors.

1. When selecting a list of fields from a list collector (for example, when you are configuring a form), you can dot-walk to fields from other forms.
   To see which fields are reference fields and can be dot-walked, look for green fields with a plus symbol.
   
2. Once a reference field is highlighted, the expand icon appears above the add icon.
   
   
3. Selecting the expand icon opens the list of fields from the related list in the Available pane. The following example shows that the Assigned to fields were selected. The previous lists of fields appear at the top of the list.
   
   
4. Once the field is added to the Selected pane, it appears with its full dot-walked syntax. The following example, shows that Assigned to.Active has been selected.
   
   

If my answer helped you, please accept it as correct and mark helpful, thank you 👍
Martin

[MadhumalaP]

@Martin Friedel Thank you So much 

[Ankur Bawiskar · Accepted solution]

@MadhumalaP 

you should be able to Configure the list layout and dot walk the reference field

please share what steps you are following?

If my response helped please mark it correct and close the thread so that it benefits future readers.