AICT - control tower Artificial Intelligence Control Tower (AICT) is a unified platform that manages, monitors, and optimizes AI technologies for a specific organization. It acts as a central dashboard that connects all AI systems to reduce reso...
I want to know how to create, edit and disable popups like this which come through Now Assist. Please check below:Also, can anyone tell me how/ where is the above popup stored. Thank you !!
Hi everyone,I created a NowAssist Skill that summarizes Change Task records. When I call the this skill through an MCP (Model Context Protocol) Tool, all fields return the record's sys_id instead of the actual field values. What might be the cause o...
Hi Team, I am currently working on an NLU Workbench task in ServiceNow (Virtual Agent). However, I am facing an issue where the system shows the error: "Connection to NLU Service is not available." Due to this issue: - I am unable to create intents -...
Hi Everyone,I'm working on a custom Now Assist Skill to get count of bounce back details of Story (The number of times a state has been moved backwards)When I test in skill Kit I provide the Input of activites as array and it works fine, but when try...
Hi, I have migrated few NLU based topics to LLM and captured the properties, topic flow & promotion to Now Assist for Virtual Agent in an update set. When I moved that update set to my testing instance, even though I have captured all the same way, f...
here regarding survey the issue is we have updated the existing survey questions where the label has been chnaged fro 3 survey questions and there are saved inflight records means before the deployment of the chnages in qa we had saved survey questio...
Hi Team, I am working on the Virtual Agent Simulator lab and facing an issue in the Create NLU Intents task. The system shows the error: Some features may not be available because the connection to NLU Service is not available. Due to this: --I canno...
Hi allI have a requirement to display popup message with Yes and No button in workspace view. I used the following code. i can able to see confirmation yes and No button. But label was not displaying. so, requesting someone assistance in this. funct...
I full frustrated, i faced this issue for the 2 days, still same error occurs during when i go for registration page. Please help me
I have a requirement in ServiceNow Workspace list view.I created a Declarative Action as a list action, and from that action I am opening a UI Page using g_modal.showFrame(). The UI Page is displaying correctly in Workspace.Inside the UI Page, I have...
Hi Everyone, I'm trying to customize Incident summarization but the issue is even without making any changes once I cloned the skill, when I tried to test it its responding with errorAlso the issue happens only in Sandbox instance, its working fine i...
Hi Community, I have a record producer 'Update Bank Details' for employees to update their bank details. I have given 'HR Workforce Admin' table for this record producer. Note that record producer variables are not present in HR Workforce table field...
Dear Community,we have integrated Now Assist with MS Teams. The user is able to open a case for itself, to update it, to upload attachments,... I would like to know if it's possible to have an ServiceNow agent which is able to push notifications to N...
