Trigger an AI Agentic Workflow from Now Assist chat

[isqc]

I have created, tested, and activated an AI Agentic Workflow from AI Agent Studo.

However, I am unable to get the AI Agentic Worflow to trigger from the Now Assist chat.  All I get as answers to my prompts are generic links to help resources.

Am I missing any steps? The Workflow does have the "Now Assist Panel" display option selected. I am running Zurich patch 2.

Thanks in advance. 

[palanikumar]

Hi @isqc ,

You need to evaluate the Agentic workflow to make it available in Now Assist Panel or Virtual Agent. Refer the below link for evaluating Agentic Workflow

https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/administer/now-assist-ai-...

[isqc · Accepted solution]

In the end what fixed it was just upgrading all the Now Assist and AI related plugins to their latest version. 

That seems to be a bit of a trend with all the AI functionality....