Unable to Find "Request Instance" Button on Developer Site

[yuans]

Hi ServiceNow Community,

I’m trying to request a free developer instance on the ServiceNow Developer site, but I’m unable to find the "Request Instance" button. I’ve followed the usual steps:

1. Logged into my developer account.

2. Navigated to the "Manage" > "Instances" section.

However, the option to request a new instance is not visible. I’ve also tried:

• Clearing my browser cache and using different browsers (Chrome, Firefox).

• Checking my profile and instance management pages.

• Ensuring that I don’t already have an active instance (I’ve released any previous instances).

Could this be due to a recent website update, or am I missing something? Any guidance on how to proceed would be greatly appreciated!

Thank you in advance for your help!

Best regards,

[Simon Hendery]

Hi @yuans 

According to a message on the dev site, there's currently unscheduled maintenance of PDIs going on:

This issue is likely also disrupting requests for new instances. Unfortunately, your only option is probably to wait until this issue to be resolved.

[ankes]

Hi,

has the issue been resolved? Currently the "Request Instance" button does not seem to work.

I can click it, but then nothing happens. 

Kind regards

Anke 

[Sandeep Rajput]

@yuans Looks like now the button is available. Please check

[ankes]

Update: While I looked for answers and wrote my reply - the "Request Instance" button became responsive again 🙂 and I could request a PDI.