Was working with the agent to agent plugins

kaustubhdub
Tera Contributor

I was working with the agent to agent plugin provided by the ServiceNow.

Now Assist AI agent EA lab

App id: sn_aia_ea_lab

 
But even after installing i don't seem to find how to actually use it to leverage my use case for connecting to the external agent. Where can i actually use its functionality and add it to the agent.

regards,
Kaustubh Dubey
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kaustubhdub 

 

Understand that this use case is more exploratory. You’ve activated the plugin but aren’t sure how to use it. It’s better to see what has been implemented and where it can be used. The agent is mainly intended for use on third-party side.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Yes, i know it needs external setup. Still was not able to find actually how to start with it. Like there are some scripts include and just that

Hi @kaustubhdub 

I’m not 100% sure, but yes, it seems like an integration and it might be helpful. Also, include your ServiceNow account manager to explore more use cases.

 

https://www.servicenow.com/docs/bundle/zurich-application-portfolio-management/page/product/now-assi...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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