I’ve developed an Agentic AI use case called "SharePoint Intelligent Search Assistant" in ServiceNow. I understand that this use case can be utilized within the Now Assist Panel, but I’m looking to integrate it with the Virtual Agent as well. My ques...
I have Created Data Source and import one excel and after load 20 records, made transform map, mapped records and then go on Schedule import refer same data source and select Execute post-import script gs.log('Scheduled Import "' + current.name + '"...
Now Assist Panel is not displayed in my Client Dev Instance, it is enabled in the system
When using the chatbot (virtual agent) in the customer portal as a requester user or administrator, I often cannot select new chats or topics.Please let me know how to solve this problem.
My UAT and Dev Mid-server are down with the same issue : Login authentication failure for User cm_midserver_user associated with down MID Server: a96d5fad87591e507867113e3fbb350e. Check password on MID server. I thought is was the certificate issue a...
Team i am trying to configure the chat summarization for CSM and in the option where i need to choose the input data i see many portal which one do we need to select
I am trying to generate a pdf permit in License and Permit Playbook. I have tried to follow the instructions but it is not generating as expected. I have uploaded the pdf in document template. have created decision table but nothing seems to be worki...
Hi everyone,I have enabled the out-of-the-box Now Assist features for ITSM Change Summarization and Change Risk. I’d like to know if there’s a way to implement these features in the Customer Service Workspace? Thanks.
Good Day ServiceNow Community,we have round about 500 catalog Items in our CMDB.Currently we want to test them all via the Automated Test Framework.Therefore i need to write a Story for each Item.After writing 100 Stories i was wondering if there is ...
