I want current logged in user in the CC of the client script.

[adityaverma]

I tried adding current logged in user in Email client template in the CC as a recepeint "javascript: gs.getUser().getEmail()" but it wont work, can anyone help me on this?

[Bhuvan · Accepted solution]

@adityaverma 

Use below in email client template CC field,

https://www.servicenow.com/community/developer-forum/email-client-template-not-populating-cc/td-p/27...

https://www.servicenow.com/community/developer-forum/email-address-of-current-logged-in-user-not-pop...

javascript&colon; gs.getUserDisplayName() + " <" + gs.getUser().getEmail() + ">"

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[kaushal_snow · Accepted solution]

Hi @adityaverma ,

Use a Client Email Template

In the CC field, enter:

javascript&colon; gs.getUserDisplayName() + " <" + gs.getUser().getEmail() + ">"

Alternate option: Use an Email Script for More Control....

If the above doesn’t meet your needs or doesn’t work consistently, use an Email Script instead....

Create a new script with the following structure:

(function runMailScript(/* GlideRecord */ current,
/* TemplatePrinter */ template,
/* Optional EmailOutbound */ email,
/* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
email.addAddress(
'cc',
gs.getUserDisplayName() + ' <' + gs.getUser().getEmail() + '>'
);
})(current, template, email, email_action, event);

In your Notification/ Email Trigger, reference this script in the message or body with:

${mail_script:your_script_name}

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[Ankur Bawiskar]

@adityaverma 

it worked fine for me

If my response helped please mark it correct and close the thread so that it benefits future readers.

[adityaverma]

I did same but it did't worked for me CC is still empty.

[Ankur Bawiskar]

@adityaverma 

the logged in user has email populated or not?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bhuvan · Accepted solution]

@adityaverma 

Use below in email client template CC field,

https://www.servicenow.com/community/developer-forum/email-client-template-not-populating-cc/td-p/27...

https://www.servicenow.com/community/developer-forum/email-address-of-current-logged-in-user-not-pop...

javascript&colon; gs.getUserDisplayName() + " <" + gs.getUser().getEmail() + ">"

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan