AI Agent Studio - Agent Task Not Executing and AI Decision Logs are in progress

[divyashah]

Hello everyone,

I'm encountering an issue in AI Agent Studio where my AI agent is not executing any tasks in the test panel.

Problem Description:

When I navigate to the Testing -> Test AI reasoning tab for my agent and initiate a task (e.g., "Find on map"), the orchestrator canvas only shows the "Task Start" node. It does not proceed further, and the "AI agent decision logs" panel on the right remains completely empty. The agent seems to be unresponsive and doesn't show any interactions, decisions, or thought processes.

I have attached a screenshot of the screen for reference.

I have already tried a cache flush (cache.do), but the issue persists.

My Questions:

1. Has anyone encountered a similar issue where the AI Agent Orchestrator fails to initialize or process a task?

2. Could this be a permissions-related issue, even if I am using an administrator account?

3. What are the recommended troubleshooting steps when the agent and its decision logs are unresponsive?

Any guidance or suggestions to help diagnose and resolve this would be greatly appreciated.

Thank you!