AI readiness product dead?
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3 weeks ago
There are Now assist skills for 43 products and Agentic workflows for 36 products.
Even in Australia, the Out of the box Now Assist Readiness Evaluation app covers Readiness Evaluation for TWO products for Agentic and SIX for Now Assist skills.
Anyone knows in which year the app covers readiness evaluation for remaining products? Or is that team moved out?
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3 weeks ago
The Now Assist Readiness Evaluation app continues to be improved to add tools for you to prepare your Now Assist implementation. It is also now part of Now Assist Center in the Australia release.
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3 weeks ago
Hi @Victor Chen Thank you for replying.
But this is very critical right. Considerable amount of time goes if we evaluate manually.
Now assist skills are available for 43 products and Agentic workflows for 36 products but Readiness evaluation app evaluates hardly 10% of available products.
AI projects are for ~3 months and 1 month goes in readiness only.
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yesterday
Hi @Suggy
Now Assist Readiness Evaluation (NARE) represents the initial version of the Now Assist readiness evaluation journey and provides a valuable high-level starting point. However, as highlighted, manual readiness activities can consume a significant portion of a three-month implementation, especially when Now Assist skills span 43 products and agentic workflows span 36 products, while current NARE coverage remains limited.
The AI Onboarding Hub builds on the NARE foundation as a more advanced, end-to-end solution for ITSM, HRSD, CSM, and Platform. It performs product and skill-level assessments, validates dependencies and out-of-box configurations, identifies blockers and configuration drift, prioritizes findings by severity, and provides guided remediation. It also supports testing, activation, observability, and ongoing optimization through a unified workspace.
Most importantly, the AI Onboarding Hub is available free of cost on the ServiceNow Store, enabling customers to reduce manual readiness effort and move faster from initial assessment to successful AI adoption.
Link to ServiceNow Store Product: AI Onboarding Hub
