Assist consumption by AI Agent

ayman_h
Kilo Sage
Kilo Sage

Hi,

I have a requirement to build a dashboard to display the Assist consumption by the different AI Agent. 

 

I am aware of the 'Now Assist usage' from the Subscription Management > Subscriptions.

 

Is anyone able to help direct me to the table or indicator source that holds the assist usage data?

 

Regards,

Ayman

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @ayman_h ,

 

will this help?

HemanthM1_0-1757350801937.png

 

https://www.servicenow.com/docs/bundle/vancouver-platform-administration/page/administer/subscriptio... 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

ayman_h
Kilo Sage
Kilo Sage

Thanks @Hemanth M1 thats helpful. I have also stumbled upon the table GenAI Usage log (sys_gen_ai_usage_log), which provides some insights on the usage and the assists consumed.

 

Although, there is no indication on the AI Agent that was used.