Auto-populate the assigned to field within the Hardware New record with a business rule

BenFan
Tera Expert

Hi,

I am trying to auto-populate the 'Assigned to' field in the Hardware New record with the user from the 'Requested for' field in the Requested Item, after the RITM number is populated in a custom field called 'RITM Number' in the Hardware New record.


I tried to auto-populate the 'Assigned to' field with a business rule I created, but whenever I add an RITM number to my custom field in the Hardware New record, the 'Assigned to' field remains empty.

 

My steps:
1. Accessed the business rules under system definition.

 

Created a business rule new record:
1. Advanced = checked

 

When to run:
1. When = before.
2. Update = checked.

 

Advanced:
1. I created a custom script.

 

See Assigned to1 and Assigned to2.

20 REPLIES 20

I see,  thanks for the info and all the support. I will work with what I currently have to auto-populate the 'Assigned to' field using the current script. If my procurement team needs the 'Assigned to' field to populate as they continue to fill out the Hardware record, I will update the business rule with the onChange script you provided.

 

Thanks!