Auto-populate the assigned to field within the Hardware New record with a business rule
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12-17-2025 06:01 AM
Hi,
I am trying to auto-populate the 'Assigned to' field in the Hardware New record with the user from the 'Requested for' field in the Requested Item, after the RITM number is populated in a custom field called 'RITM Number' in the Hardware New record.
I tried to auto-populate the 'Assigned to' field with a business rule I created, but whenever I add an RITM number to my custom field in the Hardware New record, the 'Assigned to' field remains empty.
My steps:
1. Accessed the business rules under system definition.
Created a business rule new record:
1. Advanced = checked
When to run:
1. When = before.
2. Update = checked.
Advanced:
1. I created a custom script.
See Assigned to1 and Assigned to2.
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12-18-2025 09:12 AM
I see, thanks for the info and all the support. I will work with what I currently have to auto-populate the 'Assigned to' field using the current script. If my procurement team needs the 'Assigned to' field to populate as they continue to fill out the Hardware record, I will update the business rule with the onChange script you provided.
Thanks!
