Automated tests fail submitting form since we installed Now Assist on ITSM

[loicthery]

Hello,

All my automated tests using "Submit a form" action fail since we installed Now Assist.

I found out the actions "Submit" and "Save" are differents from the standard, ie. before the Now Assist features are not installed.

Is there a way to make them work again without changing steps?

Regards,

Loïc

[Ankur Bawiskar]

@loicthery 

Seems this cannot be done via ATF.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[loicthery]

Hi @Ankur Bawiskar ,

Thank you for your answer.

Do you meen there is no way to use the "Submit a form" step when Now Assist is activated?

Because it looks like a huge regress, does Service Now developers work on a new version of this step?

Loïc

[Ankur Bawiskar]

@loicthery 

there are limitations and hopefully ServiceNow might add additional steps considering Now Assist in mind.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @loicthery 

ATF can be used for standard forms and workspaces, but it's not compatible with Now Assist as of now. You can use Now Assist to write test cases, but you can't test them via ATF.