Dear all,
I have setup an Assistant provider as twilio for testing voice agent.From the configuration below I have setup the KBA for caller identification through phone number and set the caller authentication as Auth App
When calling the voice agent number, I manage to get identified by phone number but the second step for Auth App authentication fails all time by typing correct number
I have also try as MPF to set the SoftPin first but same thing
I have the feeling that MFA did not work at all in such context
Any one have experience this issue and any idea how to solve ?
regards
