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can we no longer access service now to submit tickets to help desk

hikerclimber
Tera Expert

hi,

 

Can we no longer submit tickets to helpdesk? I am learning not a paying customer. 

 

Thanks,

Aniket

1 ACCEPTED SOLUTION

Simon Hendery
Tera Patron
Tera Patron

Hi @hikerclimber 

 

Are you referring to raising a case on Now University regarding a learning/course issue? If so go to More > Help Center as shown here: 

 

Screenshot 2025-07-01 082541.png

View solution in original post

1 REPLY 1

Simon Hendery
Tera Patron
Tera Patron

Hi @hikerclimber 

 

Are you referring to raising a case on Now University regarding a learning/course issue? If so go to More > Help Center as shown here: 

 

Screenshot 2025-07-01 082541.png