Configuring knowledge cente

[Juhi Chawla2]

HI All, 

I am trying on configure the knowledge center to show HR case data as potential gaps . For that I have created similarity and cluster solutions. I have run the schedule job for knowledge clusters generation , Got the data in knowledge coverage table . But for all it says is knowledge gaps is "False" . Therefore no data is showing in the knowledge center . Has anyone done something like this . Please help me . 

[Dr Atul G- LNG]

Any screenshot?

[Juhi Chawla2]

Do let me know if you want any other screenshot ?

[Dr Atul G- LNG]

Sorry, I missed your message. Has this been resolved, or is it still open?

[Juhi Chawla2]

this is still open.