Use cases on Predictive Intelligence and Now Assist for IRM

[bhavana-s]

Hi,

I have been lately getting to know about Predictive Intelligence and Now Assist for IRM/GRC. I haven't come across any uses cases for these two in product documentation or in the Youtube channel. Please could you guide me on with these uses cases for me to understand more about these modules #predictiveintelligence #nowassistforIRM

[PaulSylo]

Hi @bhavana-s 

Use cases or Skill not explicitly given, but summaries skill is comes with out of box. A few use cases, you can think is around Issue summarization, & Risk assessments, you can still extend this to policy redlining, Assessments as well. 

For predictive intelligence, as well, you don't have any use cases explicitly given, but what i have done so far, i can share here,

• Automated categorization and prioritization
• Auto assignment using PI ( assignment group, may be you can say intelligent way)
• Similar incident resolution
• Major incident detection
• Sentimental analysis KB recommendations,
• Predictive alert management ,
• Anomaly detection

Since you will be working on all frameworks like classification, Regression, Similarity and clustering, you can do any thig which falls under machine language

[bhavana-s]

Thank you for the response PaulSylo. Surely it was helpful.

Is there any use case implementation video on Now portal for Predictive Intelligence or Now Assist for IRM/GRC?

If its available could you please share its associated links.

[PaulSylo]

Hi @bhavana-s -

I think these video on youtube can help you - https://www.youtube.com/watch?v=PLIb9wb8IaI

https://www.youtube.com/watch?v=P7Aw5E2Vj1I

for Now assist or IRM - https://www.youtube.com/watch?v=54Z9uHoTYDA

Kindly close this thread if you are fine. 

[bhavana-s]

Thank you for the video links PaulSylo. 

As you mentioned few use cases which you have done so far. Can you give around ideas about these use cases you have implemented for me to work on around those lines mentioned by you.