Creating a New Skill no "Default Provider" is selectable

[Edward Halliday]

I create opened Now assist skills kit and clicked "Create Skill". 

The "Default Provider" and "Provider API" fields both have no drop down options. 

Any suggestions for where to investigate this issue? 

[Edward Halliday · Accepted solution]

Solved the issue. I just went through and updated every plugin with "AI" in the title to the latest version. One of them seems to have solved the problem. 

[divyashah]

Hi @Edward Halliday,

Tried to update every plugin of AI but did not solve my issue. I am still getting the same error.
Any help would be greatly appreciated.

Thank you in advance.

[Robin Hearne1]

The plugin which should create the 'Generative AI Provider' records (sys_gen_ai_provider) is 'Generative AI Controller' (sn_generative_ai).  

Make sure that you've accepted the terms for this plugin in the ServiceNow Store (https://store.servicenow.com/store/app/c0292f6e1be06a50a85b16db234bcb19)

There should be a Scheduled Job present in the instance named 'Refresh Provider Routing Data from Mimir DishV2 Service Endpoint' (/nav_to.do?uri=sysauto_script.do?sys_id=547acb22ff1f6210a3aeffffffffff94).  If the AI Providers are still not present after installing/repairing the plugin then try running this job and check again after a few minutes.