Facing issue while using now assist

[shraymathur]

Hello Servicenow Community,

I have configured the now assist but whenever i am using the now assist feature either i am getting a message "Sorry, there was a problem on my side trying to complete this request. Try asking again later." or the loading of now assist goes on and the result never shows up when i click on "Summary" button.

[anubhavkapoor76]

@shraymathur - Were you able to resolve the issue or do you still need assistance?

[shraymathur]

Yes I repaired the plugin and after that now assist started working.

[IsmaelF]

I have the same issue and I don’t know how to fix it. Were you able to solve it?

Thank you very much.

[shraymathur]

You can try to repair the below plugins:
Generative AI Controller
by this i was able to resolve my problem