Get Incidents GAF data is complaining there is no any cluster

[Bhuvana Venkate]

I am working on implementing 'Analyze incident trends' agentic workflow and running into this error/message:

Get Incidents GAF data

Inputs

Output Fields : No clustered data found.

Task or prompt I am using is : Identify top 2 recurring incident issues in the last 14 days based on similar short descriptions.

Has anyone used this workflow? How to debug this issue for GAF cluster? Kindly guide.

TIA!

[Vickie Runyon]

Not an answer, but sharing that I have a similar issue with the Duplicate Knowledge Article Skill. I have had a case open with Support for over a month. They make small suggestions, such as making sure all the plug-ins are updated, including one specifically for the GAF functions, but still, nothing is working for me. I get the same 70% progress and then failure. They do not update the case very often, citing that the Now Assist support is spread amongst multiple teams. 

[Bhuvana Venkate]

@Vickie Runyon 
Can you please list all the suggestions you have tried so far? TIA.

[Vickie Runyon]

They said to update all plug-ins related to Now Assist - including the Admin Console and the Group-Action Framework [sn_gaf] plug-in.

Other than that, they wanted us to deactivate the skill and reactivate it to attempt to build the Now Assist Skill Confg Var Set that they say is necessary. I asked for more documentation on how the Var Set is configured, but did not get directions.

It might be a good idea to open your own Case with Support, as your issue might be different since you are using a different Skill.