Resolved! Can Gen ai be used on cmdb?
im trying to search about it but i cant find any information about a implementation like this
Forum Posts
Can we call NOW LLM via Gen Ai Controller for custom use cases while building via flow designer?
Hi, We are building some Gen AI use cases and we want to use NOW LLM for that instead of a third party LLM. I can see in flow designer we have an action called "Now LLM" under Gen AI Controller, Can we use that for same purpose?How do we use it? Plea...
how to use generative ai now assist to analyze the incident from images and document
How can we use generative AI to summarize the document and images for the incident ?
Developer Instances Offline issue
Hi,My PDI dev255061 was completely offline in several days. Can you help me to make my PDI (dev255061) online again. Thank you.
Now Assist For Creators
After activating the skills for 'Now Assist for Creators,' the features are not working. What could be the issue behind this? Can someone please guide me through it?
Report Creation - Problem with finding Customer Name Column
Hello everyone,I am currently trying to generate a Category-Task report in service-now and I have reached the step Configure (see attached). I want to have a column including the customer name of the request, but I fail to find it in the "Choose colu...
Labs Issues During Learning
The labs will not load when I'm trying to complete them. They automatically mark complete and I can't open them. Any advice on how to fix this?
Preparing Topics for Now Assist
I am hoping this is an active area. We are working on exploring Now Assist. I need to prepare the Topics for this and understand Now Assist uses the Topic Description.The question is, How descriptive do I need to be in the Description?Example, I have...
ServiceNow Multilingual Capability
Hello Everyone, Greetings!! We have a query regarding auto-translation in ServiceNow instance as well as portal. We have utilized available language plugins which are basic. We don't have entire page translated, the ask here is to have auto-translate...
What happens when you run out the assists for Now Assist?
Hi everyone! I was wondering, what is the behavior when you run out of assists when using Now Assist. We can see that for example if you spend 150k you can have 500k extra assists. What happens when you surpass those assists? It simply stops working ...
