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Questions on Subflows and actions now assist skill

Hello experts,I am fairly new to setting up now assists skills. One of the skills that we tasked to activate is the Subflows and actions skill under the Conversational experience.When I went to activate/turn on the skill, I cannot turn it on and this...

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Rain Vaine by Kilo Sage
  • 632 Views
  • 1 replies
  • 0 helpfuls

Now Assist Skill Kit Output Display

We have built a custom skill kit and want to leverage the 'Now Assist - Summarize' output style in our workspace and Native UI. Currently we display it in a field but the look and feel of the Summarize results is great and also the share to work note...

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DarshanShah by Tera Contributor
  • 1497 Views
  • 2 replies
  • 1 helpfuls

Resolved! AI Agents tools - script tool output setting

Hi Everyone, I’m building a Gen AI Agent in ServiceNow that uses a Script Tool to extract and return values like extracted_text.  The tool executes successfully, and I see a proper return from the script like this:return { "extracted_text": textConte...

Now Assist Q&A summarization based on User's location

Hello All, We have enabled Now Assist QA in our ESC portal and today it is generating summary as expected. We have enabled Result improvement rules to boost action based on user's location. Which works fine too. However we have a requirement that the...

Resolved! Enable AI Search: Now Assist in Portal case form

Hi All, Could you confirm whether the page flow is correct? Based on ServiceNow University, users can click "Enable AI Search" on the AI Search sectionCourse: Now Assist in Portal case form The course provides the video to explain how to set up via t...

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HisakoK by Tera Guru
  • 930 Views
  • 2 replies
  • 1 helpfuls