I am trying to use Incident Trends Analyzer AI agent for a specific assignment group and a list of CIs that they are interested in. I copied the out of box agent and tried to enhance it so that it understands to filter the records by assignment group and CI. But it's not working. It is not filtering by the assignment group or the CI. It's returning results from all incidents. Below are the steps that I told the agent to do. What am I missing?
1. Accept a start and end date/time from the user to define the analysis window.
2. Query the Incident table for records where Assignment Group = TESTABC group.
3. Filter those records to keep only incidents whose Configuration Item name contains TESTDEF.
4. Exclude any incident that does not meet the TESTDEF criteria.
5. For the remaining incidents, analyze the incident details to diagnose the exact problem.
6. Perform root‑cause analysis using incident notes, error codes, and related CI data.
7. Summarize findings for each incident, highlighting common patterns or recurring issues.
8. Generate clear, actionable recommendations to prevent similar incidents in the future.
9. Present the analysis report to the user in a concise, readable format.
