How to invoke Microsoft M365 ai agents to ServiceNow

[NisargaY]

Hi Team!
I have a question:

How to invoke Microsoft M365 ai agents to ServiceNow?
Example scenario : We are looking for the workflow where it an invoke multi ai agent. 
if there are four ai agents, first 2 from ServiceNow 3rd ai agent from MS365 and 4th one again from ServiceNow into single workflow. 
Please help us to get any document available for the requirement and confirm back whether it is feasible.

[rpriyadarshy]

@Nisar

So there is 3 AI Agents of ServiceNow Itself

1 - AI Agent is Outside of Service-now which needs to be Invoked i.e MSO365

You need A2A Configuration  . Now Assist AI Agents can act as either the primary (orchestrating) agent that calls upon external agents, or it can act as a secondary (invoked) agent to an external AI Agent. 

To add an external agent to AI Agent Studio, create an AI Agent of type = External and add a Provider record with a related Connection & Credential alias record containing the Agent Card url.

The external agent can then be discovered and used in an agentic workflow or with other AI Agents. 

if you want to Invoke MSO365 AI Agent from ServiceNow AI Agent use case

or 

You want to Directly Invoke external AI Agent from Your Workflow Only ?

Let Me Know your Use Case?

Regards

RP

[rpriyadarshy]

Any Input?