Hi everyone,
I'm working on integrating either a Now Assist Skill or an AI Agent Studio agent into a server-side script (background script in ServiceNow).
Context:
- I have a custom Now Assist Skill and/or an AI Agent created in AI Agent Studio
- I need to call one of them from a server-side script to process conversation data and return a response
- Both have multiple input parameters that need to be passed
What I've tried:
- REST API endpoint: POST /api/now/v2/assist/skills/execute with skill_name
- REST API endpoint: POST /api/now/v2/agents/execute with agent_id
- Both return 401 Unauthorized even with Basic Auth credentials
Question: What is the correct way to invoke a Now Assist Skill or an AI Agent from a server-side script? Is there a specific API endpoint, authentication method, or ServiceNow class I should use?
Any guidance would be appreciated!
Thanks, Francesco
