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How to Edit a custom skill after saving its prompt.

Community Alums
Not applicable

I was trying creating a custom skill from now assist skill kit. Once i have saved the prompt its not letting me allow to edit and its just skill is showing in draft state. Could you please let me know how to edit it?

ChanchalG_0-1735025343181.png

 

6 REPLIES 6

Jayden4
Tera Contributor

I am running into this bug too. From what I can see you need to manually add in /config-id/ and the particular congfig's sysID into the URL, before the /tab-id/ sysid, then it can be edited. 

 

It must be a bug on servicenow's side. 

Rene12
Tera Contributor

If you are still strugling with the edit functionality. Just activate the skill and the edit UI action will be visible from the skill list.

Jayden4
Tera Contributor

So you can only edit active skills? Seems like quite a design oversight!

Brian Bakker
ServiceNow Employee
ServiceNow Employee

In versions 4.0.3 (YP3 to YP5 and Z) and 5.0.3 (YP6+ and ZP1+) of Now Assist Skill Kit, you can edit the prompt again, if in the "finalized" state, by clicking on the "Update Prompt" button.

 

Screenshot 2025-09-05 at 10.54.14.png

 

Let me if the issue still persists with the aforementioned versions.

 

Regards,

Brian