How to Sync ServiceNow Group and Group Member data from PROD with same IDs Via API Call

PRASHANTH  K CH
Tera Expert

How can we design an API-based solution in ServiceNow to mirror Group and Group Member data from PROD to lower instances (DEV / TEST), ensuring that newly created or updated groups and their members are synced and retain the same sys_id across instances?

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@PRASHANTH K CH 

why to have integration?

This should be included as part of the cloning process. After each major release, a clone from PROD to DEV should be performed to replicate the current users and groups

see this link for some sample script

how to sync user,group and role Production To Dev Instance 

Refer below link for step by step instructions

ServiceNow to ServiceNow Integration using REST API and PUSH and PUT methods with Business Rule 

You can also explore on Ebonding Spoke with less scripting

ServiceNow eBonding spoke 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader