Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

HRSD KPI

CA5
Tera Contributor

yesterday

What KPIs are used to measure?

 

  • Employee Self-service Enhancement when they start using AI Search on ESC Portal and NOW Assist Gen AI Q & A, Action Genius Result feature?
  • Improved Employee Satisfaction level
  • enhanced Self-Service capabilities
  • Time to request and complete HR Services improved
  • Reduction of HR support

 

Please provide actual information which is offered by ServiceNow OOB

0 Helpfuls
  • 105 Views
1 REPLY 1