Is it possible to redirect agent to another page using "Quick action" in agent chat?

Narayan K
Tera Expert

Hi there,

 

I wanted to create "Quick Action" which should redirect agent to catalog items list in SOW. I am not sure if its possible by using Quick actions. If yes, could you please share any document which can be referred?

NarayanK_0-1766033909593.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Narayan K 

I believe this cannot be achieved

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader