Is it possible to redirect agent to another page using "Quick action" in agent chat?

Narayan K
Tera Expert

Hi there,

 

I wanted to create "Quick Action" which should redirect agent to catalog items list in SOW. I am not sure if its possible by using Quick actions. If yes, could you please share any document which can be referred?

NarayanK_0-1766033909593.png

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Narayan K 

I believe this cannot be achieved

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Narayan K 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader