Is there a minimum number of knowledge articles registered when searching ?

NatsukiO
Tera Expert

NatsukiO_0-1748875363906.png

👆It's in Japanese, but it says, "Unfortunately, there is no information needed to completely deal with this query." Is this because there are few articles in the knowledge base that are referenced?
Currently, we have linked one knowledge base and have registered less than 10 of them.

1 ACCEPTED SOLUTION

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@NatsukiO - If you are referring to Now Assist in AI Search then natively it supports English only. For additional languages you will have to configure Dynamic translation. Have a look at this documentation:

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/ai-search/re...

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2 REPLIES 2

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

@NatsukiO - If you are referring to Now Assist in AI Search then natively it supports English only. For additional languages you will have to configure Dynamic translation. Have a look at this documentation:

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/ai-search/re...

NatsukiO
Tera Expert

It's resolved. thank you! !