iTop Integration with Servicenow

[Pooja P]

Hi Team,

Can someone suggest how can we start integrations with iTop and ServiceNow ,requirement is to create incident in servicenow if incident is created on iTop.

Thank you in advance!

Pooja

[Dr Atul G- LNG]

Hi @Pooja P 

https://www.synairgis.com/en/realisations/Implementation-of-an-interface-between-iTop-and-ServiceNow...

https://store.itophub.io/en_US/taxons/integrations

[SumanthDosapati]

@Pooja P 

That will be an inbound. So you need to provide your incident api and auth details to the iTop admin.

Configuration needs to be made in iTop to make a call to ServiceNow when ticket is created at their end.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth