Knowledge blocks in AI search and Now Assist searches

[gg73]

Hi,

Will Now Assist be able to search knowledge blocks in the future? up until Xanadu, it's unable to search KB's knowledge blocks.  Thanks.

[Shamus Mulhall]

With the XP3 release and using the latest store apps Now Assist in AI Search supports searching Knowledge Blocks.

[jackhoblyn]

Hey Shamus,

Would you mind detailing how we configure this after updating to Xanadu and updating the Now Assist in AI Search plugin and Now Assist in Virtual Agent to the latest versions?

Unfortunately Knowledge Blocks in KBAs are still not being fetched in Now Assist.

[Shamus Mulhall]

The only step necessary would be to make sure the content has been re-indexed post upgrade.