Looking for insights on running a workshop for Now Assist for ITSM

Suggy · 6 hours ago

I am looking for insights on running a workshop for Now Assist for ITSM, like what to ask, what to do in a workshop etc.

There are several workshop decks for other ServiceNow products like ITSM (incident, problem, catalog etc), in Now Create, but couldnt find a single doc/ppt anywhere for Now Assist implementation/workshop.

Any insights around this will be very helpful.

Thanks a lot in advance!!!!

Dr Atul G- LNG · 6 hours ago

Hi @Suggy

I can see multiple workshops and implementation guides available in Now Create.

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=27fe6ca6479a66d019dfe23c326d4304&nc_s...

https://learning.servicenow.com/nowcreate?id=sp_overview&nc_ai_search=true&versionId=&sp_id=7a6abeb1...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=d0a82f8793686e983cc0322d6cba1013&nc_s...

https://learning.servicenow.com/nowcreate?id=nc_asset&asset_id=bcc4854d8373a6500593bcffeeaad3b1&nc_s...

https://learning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&asset_id=ebc...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

rpriyadarshy · 24m ago

Have a look at attached files and can build a conversation Around that for Your Workshop.

Regards

RP