NASK, Flow, common functionality, false results

[Jugmaz]

hi all,

we just went to Australia, even thou this probably is not related to version.

Now, i have created Skill with NASK.

It has prompt finalized, published, tested in NASK and seems to be quite ok.

Skill has one TOOL - rag retrieval - looks for KB articles based on some content - IT Works in NASK when tested.

Now, i have published the skill as flow action and taken it into use in one of the flow

when running, it now seems that it does not get any answer from the tool!?

Attached is help - even thou not all is visible there - trust me, i have run that multiple times today and I'm pretty confident that it does not run or get anything via Flow - Skill - Rag retrieval!?
roplem.png shows the logs Skill test vs. Flow
roplem2.png shows some of the setup for skill and tool

So, do you have any insight as of why retriever work ok in nask but doesn't in flow!
i have also checked all access and flow is run by system

[Vipul Sethi]

Given that the same skill works in the Skill Kit Test, the overall configuration is likely correct. The difference is probably in Flow specifically the runtime input (request body) or the runtime identity (the “Run As” user). During a Flow run, one of the following typically happens:

• The request body is missing or incorrectly mapped, or it contains HTML/unexpected formatting, which makes the retriever query ineffective.
• The Flow execution user doesn’t have access to the KB articles due to KB User Criteria/ACL restrictions, so the retriever returns no results even if the query is valid.

[Jugmaz]

Thanks for the suggestions.

Thou, i have already tried to make sure that accesses are ok as they should be. 

Mentioning the KB access, perhaps i have to make another look on that part - still it should be the same in skill kit (System user) as for the flow - system user.