Now Assist Sentimental Analysis is not working

Sneha_2000
Tera Contributor

I am getting the below message when I tried the below script to check for connection in Sentimental Analysis using background script.

var sa = new sn_nlp_sentiment.SentimentAnalyser();
var result = sa.analyze("test");
gs.info(JSON.stringify(result));
"status":"Failure","errorMessage":"Connector details are not valid"}

 

Also, I have activated Now Assist Sentimental Analysis Plugin, which is not visible in skill kit-> Home, but it is available in Now Assist Admin -> Skill, which is showing as Activated. 

Has anyone encountered this issue or is there some way to resolve this. 

6 REPLIES 6

It Seems you have Connection & Credentials Issue .

 

Regards

RP

Probably so, I have raised a case to Servicenow for this.