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Now Virtual Agent

Thang Hoang
Tera Contributor

‎10-08-2025 08:04 PM

Today, i cannot interact with Now Virtual Agent in Copilot.

ThangHoang_1-1759978977121.png

 

 

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Victor Chen
ServiceNow Employee

‎10-10-2025 08:26 PM

Please update the Conversational integration for Microsoft Teams plugin to the latest version - v10.1.1.

Thang Hoang
Tera Contributor
In response to Victor Chen

‎10-16-2025 08:36 AM

Thanks @Victor Chen . I've updated to the latest version of sn_va_teams, and it's now responding. However, it requires AI features to be enabled (specifically, a license for Now Assist). Currently, we do not have a license for Now Assist.

Do you have any solution without Now Assist license? Thanks

 

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