Typeahead widget suggestions working weirdly

[archie5]

I created 4 server catalog items, they have server in the names. when i type ser in the typeahead widget on portal, it shows me those 4 server catalog items in suggestions, but when when i type serv or server, it doesn't show those suggestions. It shows servicenow or other server catalog items. Why is this? I came across a property glide.knowman.search_character_limit which is set to 3. But 3 should be minimum characters and it should not work otherwise for more characters, isn't it?

[RaghavSh]

No, that 3 is minimum characters and it is not for typeahead search.

 There is a different property for that.

I believe you need to make some changes to search suggestions table as search suggestions are built based on the search terms.

Refer : https://www.servicenow.com/community/servicenow-ai-platform-forum/search-suggestion-in-service-porta... 

Please mark the answer correct/helpful accordingly.