I have enabled the Offensiveness and Prompt Injection guardian in Now Assist Guardian for ITSM. The guardian are working correctly during incident summary generation when the incident is created by me. If offensive content is added to the incident description, Now Assist blocks the summary as expected.
However, when another user creates an incident with the same short description and offensive content in the description, and I open that incident and generate the summary, Now Assist generates the summary instead of blocking it.
How to configure it correctly, any help would be appreciated
