Retrieving relevant knowledge arcticle chunks using AI Search and Scripted REST API.
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6 hours ago
I recently started working on a project which requires external access to ServiceNow's AI Search feature. The goal here is to send a query to AI search using a scripted REST API and returning only the relevant chunks from the Knowledge base.
Right now, I am stuck as the semantic configuration is set but the resulting applications is not returning relevant chunks but the entire text from the document.
I have the indexed sources properly set to use semantic configuration. Additionally, I even created a new Search Application with correct search profile and search sources, to test it in the SN Preview utility tool, but the results from the tool states that semanticSearch = False and thus does not return relevant passages.
Has anybody tried the creating a Scripted REST API to use AI Search?
