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UI Builder configuration for Customized Now Assist Skill in catalog email

yokeshraj
Giga Contributor

 

Hi,

I customized a Now Assist skill for catalog task email recommendations, similar to the one used for incidents. However, I am currently stuck on incorporating this into the Email page in Service Operations Workspace.

I would like to understand:

  • Where exactly the custom Now Assist skill needs to be added, and

  • How to identify the relevant email page in UI Builder, including what test values should be provided.

I have attached the screenshots for reference.
The URL I am using is:

https://jynasksigconsultimpacttemp.service-now.com/now/sow/record/sc_task/5e337ef507afa150555df2d82c...

yokeshraj_2-1771248422634.png

 

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