Virtual Agent Entity

dhivyal94299399
Tera Contributor

dhivyal94299399_0-1781447905992.png

When i try to add entity, I am getting this error

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

If you are testing this in a PDI, then this behavior can be expected because NLU features are not fully available or supported in Personal Developer Instances. For full NLU functionality, you may need to use a properly licensed non-PDI environment.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @dhivyal94299399 

 

PDIs do not support Machine Learning services, including NLU.

If you're looking to learn more about NLU, ServiceNow University provides several on-demand courses covering this topic:

Natural Language Understanding Fundamentals 

https://nowlearning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=NLU&spa=1

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti