Virtual agent LLM topic not getting triggered

Himanshu Raj
Tera Expert

yesterday

I have created a virtual agent LLM based topic and published it. when i am searching text "change office location" my topic is not getting triggered. why it's happening even though my topic is published correctly. In Virtual agent now assist window i am getting Thinking... and it won't proceed ahead.

Can someone please assist.

HimanshuRaj_0-1770796744927.png

 

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Dr Atul G- LNG
Tera Patron

26m ago

Hi @Himanshu Raj 

If it is appearing here, it means the topic is correct, but the basic configuration might be missing. Please check the topic again. You can also try testing it directly in VA Designer to see if it is working.

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Dr. Atul G. - Learn N Grow Together
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