We have a huge number of catalog items which are Non-conversational. What options do we have ?
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10-28-2025 05:50 AM
We have a huge number of catalog items which are Non-conversational, (90% of them)
Questions:
1 - What is the consequence of having such huge number of non-conversational items
2 - What is alternative to better leverage 'Conversational experience' given that we have huge number of non-conversational items.
PS - We cannot make changes/modifications to the catalog items just because to make it conversational.
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10-28-2025 09:43 AM
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10-30-2025 09:50 PM
@RaghavSh I am referring to this topic
Catalog Conversational Coverage
Now Assist in Conversational Catalog Request: Guid... - ServiceNow Community
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10-30-2025 09:56 PM
Anyone?