We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Will ATF support testing of Now Assist for ITSM?

Suggy
Giga Sage

We are using now assist for ITSM. Can we use ATF to test it? Does it support?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Suggy 

 

"Now Assist can be used with ATF to write test cases, but as of now, I haven’t seen any test case or official documentation confirming that ATF supports testing Now Assist functionalities

 

https://www.servicenow.com/community/developer-advocate-blog/ai-powered-atf-testing-how-now-assist-f...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi Atul,

Yes I am aware of this "Now Assist can be used with ATF to write test cases"

but I am looking for the other way round. Let me wait for others to reply.

Hi @Suggy 

I think I mentioned the same earlier: 'I haven’t seen any test case or official documentation confirming that ATF supports testing Now Assist functionalities.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************